Business Systems & Strategy
Capabilities Overview
I serve as the essential bridge between business stakeholders and technology teams, translating complex needs into actionable requirements and aligning technology solutions with long-term business vision.
My Approach: Pragmatic & Data-Driven
My methodology is rooted in pragmatic humanism, prioritizing user empowerment and risk mitigation, especially in high-stakes domains like healthcare, healthcare, legal, education and fintech sectors. I lead cross-functional consensus-building by deeply understanding each line of business, and I champion an "evidence over ego" culture, using data triangulation and AIML-augmented cognitive data science to create defensible, strategic rationales.
I am passionate about identifying, analyzing, and advocating for customer needs, ensuring every technical solution serves a clear and valuable business purpose.
Julian Gutierrez - Software Architect
SA, DPT, PTF/IL CS CSULA
Areas of Impact & Key Wins
AI-Driven Impact & Cost Reduction
Engineered a 75% reduction in vendor costs by architecting an AI/ML-augmented vetting and requirements generation process.
Accelerated requirements analysis and UI prototyping using prompt engineering with Miro to rapidly generate test cases and concepts.
Introduced deep analysis for AI safety, ethics, and risk mitigation into the development lifecycle.
Operational & Project Acceleration
Reduced project maintenance and rework by 92.5% over 5 years by implementing evidence-based design thinking.
Developed advanced design and analytics tools that cut project costs by 55% to 85%.
Increased operational efficiency by over 20% in mission-critical government systems.
Accelerated project delivery cycles by 20-30% through successful leadership in Scrum Agile adoption.
User Experience & Adoption Enhancement
Enhanced user adoption and satisfaction by 30-40% by pioneering full-stack UX design integration into the SDLC.
Achieved a 40-60% increase in user retention and a 60% surge in provider inquiries through strategic departmental alignment.
Led a patient portal redesign that increased engagement by 40% and reduced missed appointments by 25%.
Streamlined a clinical EHR system, achieving 85% clinician satisfaction and a 30% reduction in average task time.
System Architecture & Integration
Authored modernization best practices for front-end, API, and data architecture that were adopted enterprise-wide.
Engineered secure, scalable enterprise survey platforms achieving 99.99% uptime.
Spearheaded the formalization of application UX architecture standards, usability heuristics, and enterprise UI frameworks.
Led successful content and system migrations, including a large-scale WordPress to Drupal migration.
Resolved critical procurement misalignments between CIO and CTO, leading to consolidated IT procurement and reduced overhead.